We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
WHAT YOU CONSENT BY USING OUR WEBSITE & COURSE PLATFORM
In order to access certain features and benefits on our Platform, you may need to submit “Personally Identifiable Information” (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name, phone number and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to us. Inaccurate information may affect your ability to use the Platform, the information you receive when using the Platform, and our ability to contact you. For example, your email address and mobile number should be kept current because that is one of the primary manners in which we communicate with you.
INFORMATION WE COLLECT
When users come to our Platform & Website, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Platform were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked” We also collect your interactions within the Platform, which includes but not limited to a User/Student User’s behaviour in Course Platform (Teachable & Spayee), accessing video lectures among others. We also collect information from the URLs from which you linked to our Platform & Website. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Platform & Website. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.
2. Personally Identifiable Information
We collect Personally Identifiable Information that you provide to us when you register for paid workshops, free materials, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates or Online Courses, send us email messages, and/or participate in Online Courses or other services on our & Teachable or Spayee Platform. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Courses offered by us and send you email messages about Platform maintenance or updates. Send you answers realted to doubts that you posted on community forum etc.
3. Payment Information
We use Razorpay & Teachable Payments for processing payments. We do not store your card/transaction data on our servers. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction.
For more insight, you may also want to read terms and conditions of Razorpay & Teachable.
We may receive Personally Identifiable Information when you provide information in response to a survey operated by us.
5. Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
LINKS TO THIRD PARTY WEBSITES
AGE OF CONSENT
Our Course Platform is not intended for use by minors, and Eduolio does not knowingly collect personal data from minors, without the approval of a parent or other authorized person. If we become aware that a minor has registered without such approval, we will expunge any related Personally Identifiable Information of such minor from our records.
WHAT IF EDUOLIO IS ACQUIRED BY ANOTHER COMPANY
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org